Frequently Asked Questions 

How can I pay?
I am happy to accept payment in cash or cheque when supported by a valid cheque guarantee card.

Who provides the materials?
The choice is yours. Most customers use me purely as a labour service, but I am happy to supply materials if required. I do carry small consumables such as screws, wall plugs, washers and filler, but if you ask me to supply and collect additional materials I will simply charge the cost price plus the time taken to get them.

Will you arrive on time?
My time keeping is a high priority. Should there be any circumstance of delay I will always contact you and keep you informed.

What are your operating times?
Monday - Friday from 8.00am to 5pm

What are your out of hours operating times?
Emergency calls will be taken outside of my normal hours at an enhanced rate of £40 for the first hour, then £15 for every half hr onwards.

What if I am not satisfied with the work?
Customer satisfaction is my No 1 priority. I take enormous pride in my workmanship and offer a unique Handyman Services satisfaction guarantee. So, in the unlikely event that you are not completely delighted with the work, I’ll put it right free of charge.

© 2008 John Fleming 2008. All rights reserved